MASkargo's Value Added Service

Today we will be talking about the value adding services in air freight. We will be taking the example of a cargo airline, MASKargo.

MASKargo has done a lot to try to stay competitive in the air freight industry.

Value adding services that are offered by MASKargo are:-



I-PORT
It is a service which enables the company to extend MASKargo's services up to Malaysia's major seaport, Port Klang. It is also called "an airport within a seaport".

It is a hassle free transfer of cargo from the seaport in Port Klang to MASKargo's Advance Cargo Centre which is in the Kuala Lumpur International Airport (KLIA). This service ensures an efficient customs declaration (useful, it cuts down time spent in shipping of goods) any additional documentation as all sea- to- air shipment from the seaports are sealed by the Customs Department, and loaded on to MASkargo's scheduled trucks for outbound destinations through KLIA. Cargo space and flights for the intended airport of destinations are pre-booked by forwarding agents at the MASkargo Air-Zone online handling office, known as "XPQ", situated within the port's Northport Container Yard Terminal at Port Klang.


i-secure
It is a new airport to airport logistics facility from MASKargo. It is designed for all vulnerable cargo requiring high security service every step of the way, from point of acceptance to point of delivery. Cargo under this service will be stored in a permanent-surveillance area prior to being transported. Types of cargo supported by i-secure include semi-conductor products, consumer electronics, cameras, CD-ROM, computers, watches, and pharmaceutical items. The new i-secure service from MASkargo caters specifically for priority and secure cargo shipments. i-secure is currently available at Malaysian Airlines stations worldwide. The benefits/ usefulness of this service are:-

• Security arrangements at airport of origin, transit and destination
• Service standard for guaranteed smooth cargo clearance
• Priority uplift gets the cargo released and being shipped faster
• Utmost care during cargo inspection and handling
• Cargo storage in a permanent surveillance areas.

Animal Hotel
MASkargo Animal Hotel started as a centre catering to inbound animal shipments for staging and delivery. This changed on 15 June 2004 when the Animal Hotel became a one-stop-centre. The activities included import, export and transshipment delivery and payment. Only then did it transform into a 6-star facility. The MASkargo Animal Hotel is reputed to be one of the best in the world.

The MASkargo Animal Hotel has over 1,297 sq m of space. The animals and pets are given ample space to roam before their flight of upon arrival.

It is the sole Animal Hotel in Asia and one of the three in the world. The facility caters to animals such as horses, tigers, fishes, birds, reptiles and elephants. The animals are under the care of the MASkargo team of experienced handlers, and are provided with constant supervision, from acceptance to delivery during the transit.

The facility is open 24 hours daily. An on-call veterinarian is available. The MASkargo Animal Hotel places emphasis on comfort, safety and hygiene.


Priority Business Centre
MASkargo's Priority Business Centre is designed to serve by-invitation only customers. Initiated by MASkargo as a first of its kind in the air cargo industry, Priority Business Centre is open 24 hours a day.This is useful in catering to a niche customer market, in giving exclusivity in treatment.



Perishable Centre

A Perishable Centre was set up by MASkargo to ensure that perishable cargo remains well preserved, the one-stop centre takes care of the acceptance and delivery of the perishable cargo under one roof. MASkargo provides an “Unbroken Cool Chain" for optimum cooling conditions. Cargo is moved as soon as possible to cold rooms where up to 16 units of maybe be stored. By doing so, the freshness of the cargo is ensured.

Labels: Value added services

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